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Updated 08/24/2012 06:19 PM

Protesters claim new transportation hub isn’t user friendly for all

By: Web Staff

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SYRACUSE, N.Y. -- Outside the new transit hub, protesters pointed out the deficiencies with the new facility.

Led by the Disabled in Action of Greater Syracuse, several groups talked about needs not being met. They say the facility lacks proper accessibility, has poor signage that's too high for many to see and a color scheme that makes some lettering invisible to the color blind. They say curbs and walkways can be dangerous because they are not painted with bright, contrasting color. And they say the seating is terrible and inadequate.

"You know, it's not user friendly for the entire community, so that's why we asked so many groups to joins us because we care about our entire community, not just about disability issues," said Sally Johnston, Disabled in Action of Greater Syracuse President.

"Make no mistake, the facility is fully ADA compliant. We couldn't open the doors, the federal government wouldn't allow us to open the doors if it wasn't fully compliant. And we've been inspected, inspected and inspected," said Centro Executive Director Frank Kobliski.

Kobliski says they recently changed some of the signage, changing both the color and font size. And if there's a need, he says additional seating can be added.